/* style/support.css */

/* Variables */
:root {
  --kc99-primary-color: #26A9E0;
  --kc99-secondary-color: #FFFFFF;
  --kc99-login-color: #EA7C07;
  --kc99-background-color: #FFFFFF; /* This is for elements inside main, not body */
  --kc99-text-dark: #333333;
  --kc99-text-light: #ffffff;
  --kc99-dark-bg-color: #111; /* Body background color from shared.css */
}

/* Base styles for the page-support scope */
.page-support {
  background-color: var(--kc99-dark-bg-color); /* Matches body background */
  color: var(--kc99-text-light); /* Light text for dark background */
  font-family: Arial, sans-serif;
  line-height: 1.6;
}

/* Hero Section */
.page-support__hero-section {
  position: relative;
  width: 100%;
  display: flex;
  flex-direction: column; /* Image above text */
  align-items: center;
  padding: 60px 20px;
  padding-top: 10px; /* Small top padding, body handles header offset */
  background-color: var(--kc99-dark-bg-color);
}

.page-support__hero-image-wrapper {
  width: 100%;
  max-width: 1920px;
  margin-bottom: 30px;
  overflow: hidden;
  border-radius: 10px;
}

.page-support__hero-image {
  width: 100%;
  height: auto;
  display: block;
  object-fit: cover;
}

.page-support__hero-content {
  text-align: center;
  max-width: 900px;
  z-index: 1; /* Ensure text is above any background effects */
}

.page-support__main-title {
  font-size: clamp(2em, 3.5vw, 3.2em); /* Responsive font size */
  color: var(--kc99-secondary-color);
  margin-bottom: 20px;
  line-height: 1.2;
  font-weight: bold;
}

.page-support__description {
  font-size: 1.1em;
  color: var(--kc99-secondary-color);
  margin-bottom: 30px;
}

.page-support__cta-buttons {
  display: flex;
  justify-content: center;
  gap: 20px;
  flex-wrap: wrap; /* Ensure buttons wrap on smaller screens */
  width: 100%;
}

/* General Section Styling */
.page-support__section {
  padding: 60px 20px;
  background-color: var(--kc99-dark-bg-color); /* Consistent dark background */
  color: var(--kc99-text-light);
}

.page-support__container {
  max-width: 1200px;
  margin: 0 auto;
  box-sizing: border-box;
}

.page-support__section-title {
  font-size: clamp(1.8em, 3vw, 2.5em);
  color: var(--kc99-primary-color);
  text-align: center;
  margin-bottom: 40px;
  font-weight: bold;
}

.page-support__text-block {
  font-size: 1.05em;
  margin-bottom: 20px;
  color: var(--kc99-text-light);
  text-align: justify;
}

/* Buttons */
.page-support__btn-primary,
.page-support__btn-secondary,
.page-support__btn-link {
  display: inline-block;
  padding: 12px 25px;
  border-radius: 8px;
  text-decoration: none;
  font-weight: bold;
  transition: background-color 0.3s ease, color 0.3s ease, border-color 0.3s ease;
  text-align: center;
  box-sizing: border-box;
}

.page-support__btn-primary {
  background-color: var(--kc99-primary-color);
  color: var(--kc99-secondary-color);
  border: 2px solid var(--kc99-primary-color);
}

.page-support__btn-primary:hover {
  background-color: #1f8ec1; /* Darker shade of #26A9E0 */
  border-color: #1f8ec1;
}

.page-support__btn-secondary {
  background-color: transparent;
  color: var(--kc99-primary-color);
  border: 2px solid var(--kc99-primary-color);
}

.page-support__btn-secondary:hover {
  background-color: var(--kc99-primary-color);
  color: var(--kc99-secondary-color);
}

.page-support__btn-link {
  color: var(--kc99-primary-color);
  border: none;
  background-color: transparent;
  padding: 5px 0;
  text-decoration: underline;
}

.page-support__btn-link:hover {
  color: #1f8ec1;
}

/* Channel Section */
.page-support__channels-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 30px;
  margin-top: 40px;
}

.page-support__card {
  background: rgba(255, 255, 255, 0.08); /* Semi-transparent white for cards on dark background */
  border-radius: 10px;
  padding: 30px;
  text-align: center;
  box-shadow: 0 4px 15px rgba(0, 0, 0, 0.2);
  display: flex;
  flex-direction: column;
  align-items: center;
  color: var(--kc99-text-light);
}

.page-support__channel-icon {
  width: 100%; /* Occupy card's main visual area */
  height: 200px; /* Fixed height for consistency */
  object-fit: cover; /* Cover the area, cropping if necessary */
  border-radius: 8px;
  margin-bottom: 20px;
}

.page-support__card-title {
  font-size: 1.4em;
  color: var(--kc99-primary-color);
  margin-bottom: 15px;
  font-weight: bold;
}

.page-support__card-description {
  font-size: 1em;
  color: var(--kc99-text-light);
  margin-bottom: 20px;
  flex-grow: 1; /* Allow description to take available space */
}

/* FAQ Section */
.page-support__faq-list {
  margin-top: 30px;
}

.page-support__faq-item {
  background: rgba(255, 255, 255, 0.05); /* Lighter semi-transparent for FAQ items */
  border-radius: 8px;
  margin-bottom: 15px;
  overflow: hidden;
  color: var(--kc99-text-light);
}

.page-support__faq-item details {
  padding: 0; /* Reset default padding for details */
}

.page-support__faq-question {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 20px 25px;
  font-size: 1.1em;
  font-weight: bold;
  color: var(--kc99-primary-color);
  cursor: pointer;
  background: rgba(255, 255, 255, 0.08); /* Slightly darker background for summary */
  border-bottom: 1px solid rgba(255, 255, 255, 0.1);
}

.page-support__faq-question:hover {
  background: rgba(255, 255, 255, 0.12);
}

.page-support__faq-item summary {
  list-style: none; /* Hide default marker */
}

.page-support__faq-item summary::-webkit-details-marker {
  display: none; /* Hide default marker for webkit browsers */
}

.page-support__faq-qtext {
  flex-grow: 1;
}

.page-support__faq-toggle {
  font-size: 1.5em;
  line-height: 1;
  margin-left: 15px;
  color: var(--kc99-secondary-color);
}

.page-support__faq-answer {
  padding: 15px 25px 25px;
  font-size: 1em;
  color: var(--kc99-text-light);
  line-height: 1.5;
}

.page-support__faq-answer p {
  margin-bottom: 15px;
}

/* Process Section */
.page-support__process-list {
  list-style: none;
  padding: 0;
  margin-top: 40px;
}

.page-support__process-item {
  background: rgba(255, 255, 255, 0.05);
  border-radius: 8px;
  padding: 25px;
  margin-bottom: 20px;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.15);
  position: relative;
  padding-left: 80px; /* Space for step number */
}

.page-support__process-item::before {
  content: counter(process-step);
  counter-increment: process-step;
  position: absolute;
  left: 25px;
  top: 25px;
  width: 40px;
  height: 40px;
  background-color: var(--kc99-primary-color);
  color: var(--kc99-secondary-color);
  border-radius: 50%;
  display: flex;
  justify-content: center;
  align-items: center;
  font-size: 1.2em;
  font-weight: bold;
}

.page-support__process-list {
  counter-reset: process-step;
}

.page-support__process-step-title {
  font-size: 1.3em;
  color: var(--kc99-primary-color);
  margin-bottom: 10px;
  font-weight: bold;
}

/* Commitment Section */
.page-support__commitment-list {
  list-style: none;
  padding: 0;
  margin-top: 40px;
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 30px;
}

.page-support__commitment-item {
  background: rgba(255, 255, 255, 0.08);
  border-radius: 10px;
  padding: 30px;
  box-shadow: 0 4px 15px rgba(0, 0, 0, 0.2);
  color: var(--kc99-text-light);
}

.page-support__commitment-title {
  font-size: 1.4em;
  color: var(--kc99-primary-color);
  margin-bottom: 15px;
  font-weight: bold;
}

.page-support__cta-bottom {
  text-align: center;
  margin-top: 50px;
}

/* Contact Us Section */
.page-support__contact-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 30px;
  margin-top: 40px;
}

.page-support__contact-info {
  text-align: left;
}

.page-support__contact-info p {
  margin-bottom: 10px;
  color: var(--kc99-text-light);
}

.page-support__contact-info a {
  color: var(--kc99-primary-color);
  text-decoration: none;
}

.page-support__contact-info a:hover {
  text-decoration: underline;
}

.page-support__contact-form-card {
  text-align: left;
}

.page-support__form-group {
  margin-bottom: 20px;
}

.page-support__form-label {
  display: block;
  margin-bottom: 8px;
  font-weight: bold;
  color: var(--kc99-text-light);
}

.page-support__form-input,
.page-support__form-textarea {
  width: 100%;
  padding: 12px;
  border: 1px solid rgba(255, 255, 255, 0.2);
  border-radius: 5px;
  background-color: rgba(255, 255, 255, 0.1);
  color: var(--kc99-text-light);
  font-size: 1em;
  box-sizing: border-box;
}

.page-support__form-input::placeholder,
.page-support__form-textarea::placeholder {
  color: rgba(255, 255, 255, 0.6);
}

.page-support__form-input:focus,
.page-support__form-textarea:focus {
  outline: none;
  border-color: var(--kc99-primary-color);
  box-shadow: 0 0 0 2px rgba(38, 169, 224, 0.5);
}

/* Responsive Design */
@media (max-width: 1024px) {
  .page-support__channels-grid,
  .page-support__commitment-list,
  .page-support__contact-grid {
    grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
  }
}

@media (max-width: 768px) {
  .page-support__hero-section {
    padding: 40px 15px;
    padding-top: 10px !important; /* body handles --header-offset, small padding here */
  }

  .page-support__main-title {
    font-size: clamp(1.8em, 7vw, 2.5em);
  }

  .page-support__description {
    font-size: 1em;
  }

  .page-support__cta-buttons {
    flex-direction: column;
    gap: 15px;
    padding: 0 15px;
  }

  .page-support__btn-primary,
  .page-support__btn-secondary,
  .page-support a[class*="button"],
  .page-support a[class*="btn"] {
    max-width: 100% !important;
    width: 100% !important;
    box-sizing: border-box !important;
    white-space: normal !important;
    word-wrap: break-word !important;
    padding-left: 15px;
    padding-right: 15px;
  }

  .page-support__cta-buttons,
  .page-support__button-group,
  .page-support__btn-container {
    max-width: 100% !important;
    width: 100% !important;
    box-sizing: border-box !important;
    padding-left: 15px;
    padding-right: 15px;
    flex-wrap: wrap !important;
    gap: 10px;
  }

  .page-support__section {
    padding: 40px 15px;
  }

  .page-support__container {
    padding-left: 0;
    padding-right: 0;
    max-width: 100% !important;
    width: 100% !important;
    box-sizing: border-box !important;
  }

  .page-support__section-title {
    font-size: 1.8em;
  }

  .page-support img {
    max-width: 100% !important;
    width: 100% !important;
    height: auto !important;
    display: block !important;
  }
  
  .page-support__section,
  .page-support__card,
  .page-support__container,
  .page-support__hero-image-wrapper {
    max-width: 100% !important;
    width: 100% !important;
    box-sizing: border-box !important;
    padding-left: 15px;
    padding-right: 15px;
  }

  .page-support__faq-question {
    padding: 15px 20px;
    font-size: 1em;
  }

  .page-support__faq-answer {
    padding: 10px 20px 20px;
  }

  .page-support__process-item {
    padding-left: 65px;
  }

  .page-support__process-item::before {
    left: 15px;
    top: 20px;
    width: 35px;
    height: 35px;
    font-size: 1.1em;
  }
}